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  • Writer's pictureBrandon Kunkel

The Ultimate Guide to INTEK’s Hosted Phone System

Updated: Jun 26

In today’s fast-paced business environment, communication is key. At INTEK Technology Solutions based out of Des Moines, IA, we understand the importance of seamless and reliable communication systems. That’s why we offer our state-of-the-art hosted phone system, branded as the INTEK phone system, powered by SkySwitch. This comprehensive guide will walk you through everything you need to know about our hosted phone system and how it can transform your business communication.

hosted phone

What is a Hosted Phone System?

A hosted phone system, also known as a cloud phone system, is a VoIP (Voice over Internet Protocol) solution that allows businesses to make and receive calls over the internet instead of traditional phone lines. Unlike conventional phone systems, hosted systems are managed and maintained by a third-party provider, in this case, INTEK Technology Solutions, leveraging the robust SkySwitch platform.


Why Choose INTEK’s Hosted Phone System?


1. Cost Efficiency

Traditional phone systems often come with high setup and maintenance costs. With INTEK’s hosted phone system, there’s no need for expensive hardware or complex installations. Our solution reduces upfront costs and offers predictable monthly fees, making it a budget-friendly option for businesses of all sizes. Additionally, because our system utilizes the internet or your cell service for calls, there’s no need for traditional analog phone lines or PRI circuits. This shift can significantly reduce your monthly telecom expenses, freeing up budget for other critical business needs.


2. Scalability

As your business grows, so do your communication needs. INTEK’s hosted phone system allows you to easily add or remove lines and features, ensuring your phone system scales with your business without significant investment in new infrastructure.


3. Reliability and Uptime

Our hosted phone system is built on the reliable SkySwitch platform, ensuring high uptime and minimal disruptions. With advanced failover capabilities and multiple data centers across the U.S., your business stays connected even during unexpected outages.


4. Advanced Features

INTEK’s hosted phone system comes with a suite of advanced features designed to enhance your business communication:


  • Auto-Attendant: Efficiently direct calls to the appropriate department or individual without the need for a receptionist.

  • Voicemail to Email: Receive voicemail messages directly in your email inbox for easy access and management.

  • Call Forwarding and Routing: Ensure important calls are never missed by forwarding them to mobile devices or other numbers.

  • Conference Calling: Host virtual meetings with ease, connecting multiple participants in different locations.


How INTEK’s Hosted Phone System Works

Our hosted phone system is designed to be user-friendly and easy to implement. Here’s a step-by-step overview of how it works:


  1. Setup and Configuration Our team at INTEK will work with you to configure the phone system to meet your specific needs. This includes setting up user accounts, extensions, and call routing options.

  2. Installation Since our system is cloud-based, there’s minimal hardware to install. We’ll provide you with IP phones that connect directly to your internet connection. Our team will ensure everything is properly set up and tested.

  3. Ongoing Support We don’t just set up your system and leave you to it. INTEK provides ongoing support and maintenance to ensure your phone system continues to operate smoothly. Our team is always available to assist with any issues or adjustments you may need.


Conclusion

At INTEK Technology Solutions, we’re committed to providing businesses with cutting-edge communication solutions. Our hosted phone system, powered by SkySwitch, offers a cost-effective, scalable, and reliable way to manage your business communications. Contact us today to learn more about how our hosted phone system can benefit your business and to schedule a free consultation.


Here at INTEK we want to your hosted phone system installer and provider of all of your technology needs.


Contact Us

For more information about INTEK’s hosted phone system, please visit our website at www.intek.services or contact our sales team at (515) 904-8990.

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